Technical support and spares supply agreement

Running shed PDD02

Technical Support and Spares Supply Agreement

In addition to its contract with the Passenger Rail Agency of South Africa for the supply of 600 new commuter trains over a 10 year period, Gibela has a 19-year technical support and spares supply agreement (TSSSA) with the agency.

In terms of this agreement, as its name implies, Gibela will provide support to the 600-train fleet over 5 depots for a period of 19 years (2016-2035). The scope of work includes:

Technical support and full material management

Level 4 maintenance (overhaul of the trains in 3 repair centres)

Performance commitments in fleet reliability (continuation of MSA) for the new trains

Ultimately, the TSSSA will have a national footprint, with facilities in the south and north of Gauteng, the Western Cape, KwaZulu-Natal and the Eastern Cape.

The north Gauteng depot, at Wolmerton in Pretoria, has been up and running for some time.

Here, a range of functions are in place in support of the new trains already in service in the province:

  • Warranty and corrective maintenance

  • Retrofit and field modifications

  • Materials management

  • Performance monitoring and continuous improvement

  • Fleet reliability growth

  • Reliability, availability, maintainability and safety studies

  • Technical support, including a helpdesk, field assistance and training

Cape Town and Durban

The Cape Town depot began operating in 2019 with the deployment of two new train sets in the Mother City by PRASA. A further eight trains have been deployed in Cape Town in the first quarter of 2020 and 20 more in the third quarter. The Durban depot is expected to start operating mid-2020 with the deployment of two new trains by PRASA in the province.

      At the Alstom Ubunye facility in Nigel, Ekurhuleni, the focus is on:

      • Project administration
      • Supply chain, involving material requirement planning and procurement
      • Central warehousing for maintenance, warranty and retrofit
      • Capital spares dynamic storage
      • Maintenance engineering (equipment)
      • Industrial engineering (methods)

      A control room at Alstom Ubunye allows for centralised monitoring of the performance of the train fleet and a help desk is also available during the trains’ operating hours.

      Alstom Ubunye was previously known as Union Carriage and Wagon (UCW). Established in 1957, UCW became Commuter Transport & Locomotive Engineering (CTLE). In April 2016, Alstom acquired a 51% stake in CTLE and renamed the company Alstom Ubunye.

      Training and development

      Around 150 people are already employed full time in various operational functions of the TSSSA, more than half of them women. 

      As is the case elsewhere within Gibela, extensive attention is paid to employee training and development in this part of the business.

        Our progress

        More than a million kilometres of cumulative mileage have been reached since the start of the trains’ commercial operations in Pretoria North.